Delivery Information

Garden Grills Delivery Information.

  • At present, we deliver anywhere in the UK, Channel Islands. Not ROI.
  • Delivery will be free anywhere in the UK. A £120.00 charge will apply to the Channel Isles  and Northern Ireland. 
  • All BBQ's are delivered by Courier or Garden Grills. The BBQ will be on a pallet and kerbside delivery.
  • Collection is always available if the customer has a suitable van. All BBQ's are checked before they leave us.
  • There is a 4-14 day delivery on all BBQ’s currently in stock, unless stated otherwise. 
  • We try our best to deliver on the date stated but due to the current climate this is not guaranteed.  Once collected from our courier delivery will be approximately 4 working days.
  • Aren’t ready yet to receive delivery? No worries, we’re happy to store your BBQ until you’re ready to accept delivery. Please email to confirm delivery.
  • Please examine your BBQ within 48 hrs of receipt and email with any feedback.
  • Garden Grills will not accept returns which have been built/partly built or painted or stripped down.
  • Customers are responsible for repackaging goods for collection.
  • Returns will be accepted within 7 days. Customer will be responsible for return postage. Once your BBQ has been received at Garden Grills, Devon in good order a full BBQ refund will be made.
  • If customer is not available to take delivery on the pre arranged delivery date and a second delivery has to be made the customer is responsible for the second charge. If the BBQ has to be returned to Garden Grills a refund will be given less the delivery charges.
  • Please refuse your BBQ delivery if clearly damaged.